Legal
Refund & Cancellation Policy
Last updated: October 21, 2026
We want you to be satisfied with your purchase. This policy explains how refunds and cancellations work for MML Digital products, including FocusForge and its optional upgrades such as TaskArchitect Matrix.
1. Right of Withdrawal (7 Days)
In line with Article 49 of the Brazilian Consumer Defense Code, you may cancel any online purchase within 7 (seven) calendar days from the date of purchase and receive a full refund, without having to give a reason.
2. How to Request
Send an email to support@mmldigital.site with the email address used at checkout, the product name and, if available, the order or transaction ID. We will confirm receipt and process your request promptly.
3. Refund Processing
Approved refunds are issued to the original payment method through the payment provider. Depending on your bank or card issuer, the amount may take up to 2 billing cycles to appear on your statement.
4. Upgrades Are Independent
Each upgrade is a separate purchase. You can request a refund for a single upgrade without affecting other products you have bought, unless you choose to cancel them as well.
5. After a Refund
Once a refund is processed, the license and access to the refunded product are revoked.
6. After the 7-Day Period
Requests made after 7 days are reviewed case by case, for example in the event of a technical issue that prevents access to the product and that we are unable to resolve.
7. Chargebacks
If you have any issue with a charge, please contact us first—we are usually able to solve it faster than a dispute with your card issuer.
8. Contact
MML Digital — Rua Wilson Teixeira, 820, Jardim Panorama, Ipatinga - MG, CEP: 35164-246, Brazil — support@mmldigital.site.
